1. The Delphi Cloud Boost Loyalty Program (the “Program”) has been developed by SDSM Analytics Pvt Ltd (“Delphi”) and is intended to attract and retain on the Delphi Cloud Platform companies (https://delphicloud.ai/in/docs/billing/qa/all#countries) that develop software and digital products (the “Solutions”).

2. Membership in the Program is available only to Customers who have registered a business account on the Delphi Cloud Platform and meet the criteria specified in the Terms of Membership and on the Website at: https://delphicloud.ai/in/cloud-credits-for-trial (the “Member”).

3. A Customer who qualifies for the Program shall be entitled to submit an application for membership in the Program (the “Application”). The Application is submitted through the Delphi Website and is reviewed by the Delphi team within seven (7) calendar days. Delphi, at its sole discretion, but in accordance with the criteria for the Selection of Members (Supplement No. 1) and the principles of good faith and non-discrimination, decides whether to assign the Customer the status of a program member (“Program Member”) or to refuse to assign the said status. Information about the decision made by Delphi is sent to the Customer’s e-mail address specified when submitting the Application via the Delphi Website or when registering on the Delphi Cloud Platform.

4. The Member is entitled to the following privileges:
   4.1. Extended Grant. The Member is provided with an extended Grant — up to 5 000 USD. The Grant validity period: up to one hundred and eighty (180) calendar days. The Grant consists of two parts:
   4.1.1. 1250 USD: the amount that may be spent by the Member to pay for the following Services: Delphi Compute Cloud, Delphi Virtual Private Cloud, Delphi Object Storage, Delphi Network Load Balancer, Delphi Cloud Marketplace, Delphi Monitoring, DataSphere, SpeechKit, Translate, Vision, Delphi Foundation Models;
   4.1.2. 3750 USD: the amount may be spent by the Member to pay for other Services* of the Platform, except for those listed in paragraph 4.1.1 and Delphi Cloud Interconnect.
   4.1.3. Delphi reserves the right to audit the Member’s usage of the Grant at any time. Any misuse, fraud, or violation of the program’s terms will result in immediate revocation of the remaining Grant amount and may result in the suspension.
   4.1.4. If the Member fails to use the entire Grant amount within 180 days, the unused portion will expire without any notice or compensation. Delphi is under no obligation to extend the validity of the Grant or offer any alternative benefits.
   4.2. Consultations provided by architects or engineers of the Delphi Cloud Platform.
   4.2.1. The Program Member is entitled to one (1) hour of consultations per month from an architect or engineer of the Delphi Cloud Platform concerning the construction of a cloud architecture The duration of each consultation shall not exceed 60 minutes, and any unused time cannot be carried forward to future months. Format of the consultation: online via videoconferencing (Skype/Zoom/Telegram, etc.) The date and time of the consultation are set by agreement between the Program Member and a representative of the Delphi team.
   Consultations must be scheduled at least 7 calendar days in advance and are subject to the availability of Delphi architects or engineers.
   4.2.2. The Program Member receives the right to participate in regular group consultation sessions (from 1 to 15 persons). Format of the consultation: online via videoconferencing (Skype/Zoom/Telegram, etc.) The date and time are set by Delphi and are communicated to the Program Member by a representative of the Delphi team. The Program Member agrees not to disclose or share any proprietary information discussed during group consultations with other participants unless explicitly authorized by Delphi. Failure to comply with this confidentiality requirement may result in immediate termination of Program Membership.
   4.3. The Program Member receives the right to access the closed testing of new Services of the Delphi Cloud Platform in Preview mode. Methods of connecting the Program Member to closed testing are determined by Delphi and are communicated to the Member by a representative of the Delphi team.

5. The full list of privileges granted under the Program is available to New Members only.

6. A new Member is deemed to be:
   6.1. A Customer who owns a business account and is connected to the Delphi Cloud Platform for the first time. Delphi reserves the right to verify the Customer’s business account and past usage history to ensure that the Customer qualifies as a New Member under this definition. Any attempt to circumvent this requirement by creating multiple accounts or submitting fraudulent information will result in disqualification from the Program and possible legal action.
   6.2. A person who has not used the services of the Platform (paid or trial period) during three hundred and sixty (360) calendar days prior to submitting the application.
   A Customer of the Delphi Cloud Platform who does not fall under the description in paragraph 6 may become a member of the Program if the Customer’s Application is approved by Delphi and receive access to all privileges, except for those described in paragraph 4.1.

7. Delphi has the right to at any time deprive the Program Member of status in the event of a violation by the Member of the obligations established by the Agreement for the use of Delphi Cloud Platform Services, as well as in the event of a violation of the terms of this Program and/or detection of dishonest actions aimed at deceiving Delphi or other Program Members, abuse of rights granted to the Program Member. Delphi is not obligated to offer an opportunity to cure such a breach.
   7.1. Delphi shall notify the Program Member of the termination of the Member status by sending a notice to the Member’s email address specified at the time of registering an account on the Delphi Cloud Platform. The Program Member is solely responsible for ensuring that their contact information is up to date. Delphi shall not be held liable for any failure to receive such notification due to outdated or incorrect contact details provided by the Member. The notice of termination shall be deemed effective upon sending, regardless of whether the Member acknowledges receipt of the email. The Program Member status is deemed as terminated from the moment a respective notice is sent, no less than ten (10) calendar days before the Member is deprived of the Program Member status. Delphi reserves the right to immediately revoke access to certain Program privileges, services, or resources during the ten (10) calendar day notice period, to protect the integrity of Delphi Cloud Platform services and prevent any further potential abuse by the Program Member.

8. Delphi may, by its decision, at any time terminate the Program or change its terms by sending at least ten (10) calendar days in advance notice to the Program Member’s email address specified when registering an account on the Delphi Cloud Platform. Continued participation in the Program after notice of modification constitutes acceptance of the updated terms.

9. Restrictions:
   9.1. All information provided as part of an individual and/or group consultation for the Program Member is advisory in nature and non-binding. Delphi shall not be liable for any loss and/or damage caused by the actions/omission of the Program Member resulting from the use or non-use of the information and/or advice received. In no event shall Delphi be liable for indirect, consequential, special, punitive, or incidental damages, including but not limited to loss of profits, business interruption, or loss of data.
   9.2. Membership in the program is not available to government entities that comply with specific procurement, sourcing, and benefit regulations.
   9.3. The Program Member independently determines the restrictions established by the applicable law for the placement of data for working with Delphi Services. The Program Member agrees to indemnify and hold harmless Delphi from any liabilities, claims, damages, or expenses arising from the Member’s failure to comply with applicable laws or regulations regarding data placement and storage. Delphi retains the right to request evidence of compliance with such laws at any time, and the failure to provide such evidence may result in the suspension or termination of Program Membership.
   9.4. If the Program Member processes personal data of end users or other identifiable persons while using Delphi Services, the Program Member is responsible for ensuing legality of such personal data processing Delphi shall not be liable for any claims, damages, or fines arising from the Program Member’s failure to comply with data protection laws, which may imply the collection of appropriate consents, as well as for the due awareness of data subjects of such processing.
   9.5. The Member confirms that he has read and agrees with the selection criteria in Supplement 1, and in case of detection of non-compliance with any criteria, the Member undertakes to notify Delphi at the address: cloud-boost@Delphi-team.ru
   9.6. The Program Member agrees to indemnify, defend, and hold harmless Delphi, its affiliates, and their respective officers, directors, and employees from any claims, damages, liabilities, losses, costs, and expenses (including reasonable legal fees) arising out of or in connection with the Program Member’s use of the Delphi Services, including but not limited to any violation of applicable laws, misuse of services, or third-party claims.
   9.7. All confidential information and intellectual property shared by Delphi with the Program Member during the term of the Program shall remain the exclusive property of Delphi. The Program Member shall not use, disclose, or exploit Delphi’s confidential information or intellectual property for any purpose other than participation in the Program without Delphi’s prior written consent.

Capitalized terms used herein, unless the text expressly requires otherwise, have the meanings ascribed to them in the offer posted at: https://delphicloud.ai/legal/cloud_customer_agreement

✻ The list of Services can be found at: https://delphicloud.ai/in/services

Supplement No. 1. Selection criteria for Members

1. Your company develops and sells digital products or software is part of your product/service for the market. However, the exclusive rights to the software belong to you and are not licensed to you by a third-party developer.

2. Your company is a commercial organization.

3. Your company is not an educational or government agency, or a marketing/digital agency. Compliance with the criterion is determined based on the data provided, such as: type of legal entity, status of the founders and general director, as well as information from open sources (website, questionnaire, presentation, etc.).

4. Your company is not involved in cryptocurrency mining.

5. Your company has not previously participated in the Delphi Cloud Boost program.

6. Your company is a new Delphi Cloud customer. Your company has registered a business account in Delphi Cloud.

7. Your company has no employment or other connections with government officials. “Public officials” include: a) civil servants (as defined in the country of jurisdiction of the legal entity); b) members of boards of directors, officials, directors of government and state companies; с) officials or representatives of public international organizations (such as the United Nations, World Bank, International Monetary Fund, World Trade Organization); d) officials of political parties; (e) members of royal and ruling families.

8. Your company, employees, directors and/or founders do not have a conflict of interest in relation to SDSM Analytics Pvt Ltd and/or any Delphi company that you did not disclose to Delphi when submitting the Application. The term “conflict of interest” means the following situations: a) the Customer, directors, founders or employees of the Customer are close relatives of employees of SDSM Analytics Pvt Ltd or any of the employees of Delphi companies who make decisions within the framework of the Program implementation, or who have information that may give an advantage to the Customer under the Program; b) The Customer, directors, founders or employees of the Customer, or their close relatives, are full- or part-time employees of a Delphi company, or provide any services to Delphi companies and/or employees of Delphi companies who make decisions within the framework of the Program implementation, or who have information that may give an advantage to the Customer under the Program; с) the Customer, directors, founders or employees of the Customer are directors of Delphi suppliers and/or partners or have significant influence on them; d) the Customer, director, founder or employees of the Customer, or their close relatives have significant influence on Delphi; e) Delphi, including directors or employees, or their close relatives have significant influence on the Customer; f) Delphi companies, and/or employees of the Delphi group making decisions within the framework of the Program implementation, or possessing information that may give an advantage to the Customer within the framework of the Program provide any services to the Customer, his employees, directors and/or founders; g) The Customer is in the process of negotiating agreements with Delphi (except for negotiations on membership in the Program).
   For the purposes of this clause: (i) “directors, employees of the Customer” mean executive, non-executive, managing directors or persons who are managers of the Customer’s company or its business units (for example, financial director, member of the board or supervisory board, etc.), as well as employees making decisions as part of concluding or executing an agreement with Delphi; (ii) close relatives mean family members or persons who can potentially influence the decisions of an employee or director in transactions involving a party to the agreement, including children (including adopted children, stepchildren), parents (including step parents), spouses (including those in a civil marriage), brothers and sisters (including step-brothers and step-sisters), parents of spouses, brothers and sisters of spouses, close friends or other persons who have family or close relationships and/or manage a household with an employee or director of a party to the agreement; (iii) significant influence means the right to participate in decisions regarding the financial and operating policies of the organization, and membership in the board of directors or similar body, ownership of shares or interests that give 10% or more voting rights, any other economic interest that may influence decisions, are deemed as significant influence.

9. Your company, its employees and/or founders are not affiliated with any Delphi group company: “Affiliates” mean: a) companies that directly or indirectly, through one or more intermediaries, manage companies of the Delphi group of companies, are managed by the Delphi group or are under joint control of the Delphi group (excluding subsidiaries directly or indirectly entirely owned by the Delphi group); b) unconsolidated entities in which the Delphi Group has significant influence or which have significant influence over the Delphi Group; с) individuals who directly or indirectly own blocks of shares with voting rights in the Delphi group, which enable them to exercise significant influence on the Delphi group, and close relatives of any such person; d) senior management of the Delphi group, defined as persons having authority and responsibility for planning, directing and controlling the activities of the group, including directors and senior management of the group, as well as close relatives of such persons; and e) companies in which a significant shareholding with voting rights is owned directly or indirectly by any person specified in paragraphs. с) or d) above, or over which such person can exercise significant influence, including any companies owned by directors of the Delphi group companies or shareholders owning 10% or more of the voting shares of the group, and any companies in which a representative of the group’s senior management works.

Terms of Membership are valid until December 31, 2025