Voice agent
Voice agent
Build intelligent conversational AI agents and smart virtual assistants that engage in seamless, human-like dialogues with users, delivering instant responses with a voice quality virtually identical to natural human speech.
The solution processes speech in real time, understands the meaning of requests and can access corporate systems when necessary. It is suitable for automating customer support, processing requests and internal company tasks.
Reduced Workload for Support Teams
The AI agent handles repetitive tasks autonomously, from initial request triage to generating responses for common inquiries.
24/7 Service Availability
Deliver customer assistance around the clock without expanding your workforce.
Higher Conversion Rates and Customer Satisfaction
Achieved through lifelike voice synthesis and tailored conversational patterns.
Lightning-Fast Response Times
Immediate request handling and reply generation with zero latency.
Effortless Scaling Under Peak Demand
Configure the agent to manage increasing workloads and process thousands of concurrent interactions seamlessly.
Optimized Contact Center Expenses
Reduce recruitment and training expenditures while redirecting resources toward high-value strategic initiatives.
Enhanced Service Excellence
The agent maintains consistent communication standards, preserves conversation context, and delivers professionally composed responses.
Seamless System Integration
The agent connects to enterprise platforms on demand: CRM systems, knowledge repositories, and beyond.
AI Studio Platform for Conversational Experiences
We provide a comprehensive toolkit for building and deploying intelligent conversational agents tailored to your requirements.
Types of Conversational Agents You Can Build in AI Studio
Manages inbound customer inquiries, addresses routine questions regarding account information, order tracking and delivery schedules, while capturing requests and escalating complex issues to live agents.
Benefits for business:
- Reduced Workload for Support Teams
- Reduce customer waiting times
- Improve customer loyalty
- Provide round-the-clock support at no additional cost.
How to create in AI Studio:
- Agent Atelier — Set up a voice agent using the Realtime API
- Knowledge Retrieval Engine — Knowledge base connection (FAQ, regulations)
- MCP Tool Soon — integration with CRM to check orders or customer status
- Custom Brand Voice — Create a personalized voice for your company.
Industries That Benefit from This Solution
Retail and E-commerce
Order processing, delivery status notifications, and cross-selling opportunities.
Banking and Financial Services
Automate responses for balance inquiries and transaction history, assist with card blocking, and provide product recommendations and advisory services.
Healthcare and Medical Services
Make appointments, remind about upcoming visits, run voice surveys about patients’ conditions.
Telecom and Communications
Help with service configuration, plan activations and cancellations, and deliver first-line support without agent involvement.
Public Sector Services
Automated helplines for common queries, appointment booking and modifications, and intelligent call routing to specialists.
Supply Chain and Logistics
Confirm delivery windows, provide order status updates, and handle modification requests.
Enterprise Internal Operations
HR assistants for onboarding, leave management, document inquiries, and general employee support. IT assistants for password resets and technical support requests.
Configure the agent’s operation via the Realtime API
The Realtime API is an event-driven interface enabling server-client conversational interactions in real time through WebSocket protocol.
Unlock the Full Capabilities of the Conversational Agent
Enhance functionality with AI Studio tools.